Troubleshooting.....................................................................................299
How to clear an original jam (Océ PlotWave 900scanner)............299
How to clear an original jam (Océ TDS600 scanner).....................301
How to clear a media jam in the paper roll compartment............303
How to clear a media jam behind the chip tray.............................304
How to clear a media jam in the vertical transport unit................305
How to clear a media jam underneath the roll 1, roll 3 and roll 5 tri-
angular feed unit..............................................................................306
How to clear a media jam in the manual feed ..............................307
How to clear a media jam in the fuser section...............................309
How to clear a media jam in the folder..........................................313
How to clear a media jam in the high capacity output unit of the
folder.................................................................................................317
How to clear a media jam in the Reinforcement unit....................320
How to clear a tape jam in the reinforcement unit........................322
No reinforcement strips on the output without an error message.325
Other problems.................................................................................327
Chapter 13
Support............................................................................................................329
Service required indication...................................................................330
'Online services' ....................................................................................331
Update the system software.................................................................333
Chapter 14
License management.....................................................................................335
Introduction to managing licenses.......................................................336
The 'Licenses' tab in the Océ Express WebTools................................337
The basic workflow of 'Support' - 'Licenses' activation......................338
Océ License Logic...................................................................................339
The structure of license files and licenses...........................................340
Check your licenses................................................................................342
Save the currently active licenses.........................................................344
Install a new license...............................................................................345
Chapter 15
Account management....................................................................................347
An overview of Océ Account Center.....................................................348
Océ Account Console
®
...........................................................................350
Introduction to Océ Account Console.............................................350
Summary of Océ Account Console.................................................351
Enable account management in the Océ Express WebTools.......354
Chapter 16
Software options............................................................................................357
Océ Repro Desk Studio..........................................................................358
9
Contents