Spectra T50e - View Hardware Health Monitoring (Hhm) Data

Chapter 12—Library Troubleshooting View Hardware Health Monitoring (HHM) Data
August 2017 User Guide—Spectra T50e Library
361
VIEW HARDWARE HEALTH MONITORING (HHM) DATA
Overview BlueScaleHardwareHealthMonitoring(HHM)tracks
maintenancethresholdsforkeylibrarycomponents.Thissectiondescribes
usingtheadvancedutilitycalledHHM:ViewDatatogenerateareport
showingthecurrentstatusoftheHHMcounters.Thisinformation
includesthefollowing:
 Libraryserialnumberandname(ifconfigured)
 Roboticsmoves
User Privilege Requirements Onlyauserwithsuperuseroradministrator
privilegescanrespondtoHHMnotificationsbycreatinganAutoSupport
ticketandviewingHHMdata.SeeUnderstandingUserGroupsand
Securityonpage96forinformationaboutthethreetypesofusergroups
andwhattypesofprivilegeseachhas.
UsethefollowingstepstoviewthecurrentHHMdata.
1. Logintothelibraryasauserwithsuperuseroradministrator
privileges.
2. IfyouwanttosavetheHHMreporttoaUSBdevice,inserttheUSB
deviceintoaUSBportontheLCMandallowtimeforthedeviceto
mount;otherwise,skiptothenextstep.
Note: TheoptiontosavetheHHMreporttoUSBisonlyavailable if
youconnecttheUSBdevicetotheLCMbeforeyouselect Show
Advanced(seeFigure90onpage148).
3. ClickMENU,thenselectMaintenance > Utilities.TheBasicUtilities
screendisplays.
4. ClickShow Advanced.TheAdvancedUtilitiesConfirmationscreen
displays.
Important
In addition to the HHM: View Data utility, two additional HHM utilities configure the
HHM counters and thresholds for the monitored components. Do not change the
values for any counters or thresholds unless you are specifically instructed to do so
by Spectra Logic Technical Support.
Figure 245 Click Show Advanced on the Basic Utilities screen.