Spectra T50e - CHAPTER 15 Maintaining the Drives

Chapter 14—Maintaining the Library Updating the BlueScale Software and Library Firmware
August 2017 User Guide—Spectra T50e Library
431
Troubleshooting
Theinformationinthissectionmayhelpresolvespecificupdate‐related
problems.
Whenyouencounterproblemswhileperformingapackageupdate,
examineanysystemmessagesandthepackageupdatelogtodetermine
thecauseofthefailure.Resolvetheproblemsandretrytheupdate.
LCM does not automatically reboot WhenyouclickFinish,makesureat
leastfiveminuteshavepassedtoallowfortheLCMtocompleteits
initialization.Then,resettheLCMandperformthePackageUpdate
processagain.
Component failed to update ClickFinishtocompletetheupdate.When
theLCMresets,performthePackageUpdateprocessagain.
Library configuration is corrupted during the update process Usethe
followingstepstorestorethelibrary’sconfigurationifitbecomes
corruptedduringthepackageupdateprocess.
Note: ThelibraryautomaticallysavesaCheckpointConfiguration
Backupfilepriortobeginningapackageupdate.
1. Fromthetoolbarmenu,selectMaintenance > Utilities.TheUtilities
screendisplays.
2. ClickShow Advanced.TheAdvancedUtilitiesConfirmationscreen
displays.
3. ClickNext.TheUtilitiesscreenrefreshestoshowalistoftheadv anced
utilities.
4. ScrollthroughthelistofadvancedutilitiesandselectRestore
Configuration from Checkpoint.Thescreenrefreshestoshowthedetails
fortheutility.
Caution
The Restore Configuration from Checkpoint utility should only be used
immediately after a package update is performed.
Any data that was saved between the time that the package update was performed
and the utility is run are lost.
Figure 299 The Advanced Utilities screen.