Chapter 12—Library Troubleshooting Resolving Operational Issues
August 2017 User Guide—Spectra T50e Library
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RESOLVING OPERATIONAL ISSUES
Thissectionprovidesinformationaboutpotentialissuesyoumay
encounterwhileoperatingthelibrary.
Issue Cause Resolution
Cartridge left in a
tape drive after a
library power-cycle
or reset.
Ifthelibrarylosespower
duringbackupoperationsor
youresetorpower‐cyclethe
librarywithoutfirstunloading
allofthedrives,cartridges
mayremaininthedrives.
CAUTION: When the Unload Drives utility runs,
cartridges are unloaded from all drives in the
selected partition(s), even if they are active. This
could cause backups to fail. Do not use the
Unload Drives utility when backup or restore
operations are actively running.
1. SelectMaintenance > Utilities.The
Utilitiesscreendisplays.
2. ClickShow Advanced.TheAdvanced
UtilitiesConfirmationscreendisplays.
3. ClickNext.TheUtilitiesscreenrefreshesto
showtheadvancedutilities.
4. ScrolldownandselectUnload Drives.
5. FromtheSelect the partition or library drop‐
downlist,selectapartitionorTotal Librar y.
6. ClickRun Utility.
7. Aprogressscreendisplays,alldrives
assignedtopartitionsinthelibraryorthe
selectedpartitionareunloaded,andthe
cartridgesarereturnedtotheiroriginal
slotsorthefirstavailableslotiftheoriginal
slotisnotavailable.Whentheoperationis
complete,aUtilityResultsscreendisplays.
Note: Thisutilitydoesnotunloadcartridges
fromGlobalSparetapedrivesbeingusedfor
PostScan.IfthereisacartridgeleftinaGlobal
Sparetapedrive,see
CartridgeleftinaGlobal
Sparetapedriveafteralibrarypower‐cycleor
reset.onpage357