Spectra T50e - Chapter 14-Maintaining The Library; Updating, Servicing, or Moving the Library; Renewing the Blue Scale Software Support Key; Installing Additional Drives

Chapter 14—Maintaining the Library Updating, Servicing, or Moving the Library
August 2017 User Guide—Spectra T50e Library
412
UPDATING, SERVICING, OR MOVING THE LIBRARY
ContactSpectraLogicTechnicalSupportbeforemakinganychangesto
yourlibraryhardwareorperforminganyserviceoperations.
Installing Additional Drives
Installinganadditionaldrivecausesthelibrarytoreassignelement
addresseswhenthedriveisaddedtoapartition.Toavoiderrors,
reconfigureyourstoragemanagementsoftwareafteraddinganewdrive
(refertoyoursoftwaredocumentationforinstructions).
Servicing the Library
Intheeventthatitisnecessarytoreplaceacomponent,makesurethatyou
haveinstructionsforperformingtheprocedureandyoueither:
 AreinstructedtodosobySpectraLogicTechnicalSupport,
—OR—
 HaveasupportcontractsuchasAssistedSelf‐Maintenance(ASM).
RENEWING THE BLUESCALE SOFTWARE SUPPORT KEY
YoumusthaveacurrentsupportagreementandcorrespondingBlueScale
SoftwareSupportkeyenteredinthelibrarybeforeyoucanupdatethe
library’sBlueScalesoftwareandthecomponentfirmware.Youareableto
downloadupdatedBlueScalepackagesfromtheTechnicalSupportportal;
however,withoutavalidBlueScaleSoftwareSupportkeyinstalledonthe
library,youarenotbeabletoapplytheupdatestothelibrary.
Notes:  SpectraLogicsendsyouanemailnotificationbeforeyour
currentsupportkeyexpires.
 Thelibraryalsogeneratesinformationalmessagestoletyou
knowthatthesupportkeyisabouttoexpire.
IfyourBlueScaleSoftwareSupportkeyexpires,thefollowingscreen
displayswhenyouattempttoupdatethelibrary.
Figure 282 The BlueScale Software Support Key Expired screen.