Spectra T50e - Check the Library BlueScale Software Version

Chapter 14—Maintaining the Library Renewing the BlueScale Software Support Key
August 2017 User Guide—Spectra T50e Library
413
YoumustrenewtheBlueScaleSoftwareSupportkeybeforeyoucan
continue.Youmusthaveacurrentservicecontracttogenerateanew
BlueScaleSoftwareSupportkey,ifyoudonothaveacurrentservice
contract,contactSpectraLogicTechnicalSupport(seeContactingSpectra
Logiconpage7).
Ifyourlibraryiscoveredbywarrantyoraservicecontract,andyouneeda
BlueScaleSoftwareSupportkey,followthesesteps:
1. LogintoyouraccountontheTechnicalSupportportalat
support.spectralogic.com.
Note: SeeAccessingtheTechnicalSupportPortalonpage466for
informationaboutcreatinganaccountandaccessingthe
TechnicalSupportportal.
2. Select Incidents & Inventory > Service Key Generation.
3. OntheServiceKeyGenerationpage,clickthenameofthelibrarytype
forwhichyouwanttogenerateaservicekey.Onlythelibrarytypesyou
ownarelisted.
Figure 283 The Service Key Generation screen.