Spectra T50e - RESETTING A DRIVE

Chapter 13—Drive Troubleshooting Retrieving a Drive Trace or Drive Dump File
August 2017 User Guide—Spectra T50e Library
398
Use the BlueScale Retrieve Drive Dump Utility
IfforsomereasonyoucannotinstallanduseITDTinyourenvironment,
usetheBlueScaleRetrieveDriveDumputilitytocollectthedumpfilefrom
adrive.
Before You Begin
Beforeyoubeginthedumputility,makesureyoufulfillthefollowing
prerequisites.
Insert USB Device ThisutilitysavesthedrivedumpfiletoaUSBdevice
connectedtotheLCM.YoumustplugtheUSBdeviceintooneoftheUSB
portsontheLCMandallowtimeforthedevicetomountbeforeyouaccess
theUtilitiesscreen(seeUsingaUSBDeviceonpage147).
User Privilege Requirements Onlyauserwithsuperuseroradministrator
privilegescanuseBlueScaletoretrieveadrivedumpfile.
Run the Utility
1. DeterminetheBlueScaleidentifierforthedrivefromwhichyouwantto
retrievethedumpfile.
Note: Drivesareidentifiedaccordingtotheirphysicallocationinthe
library.SeeIdentifytheDrivesintheLibraryonpage149for
detailedinformation.
2. Logintothelibraryasauserwithsuperuseroradministrator
privileges.
3. ClickMENU > Maintenance > Utilities.TheBasicUtilitiesscreen
displays.
4. ClickShow Advanced.TheAdvancedUtilitiesConfirmationscreen
displays.
Figure 268 Click Show Advanced on the Basic Utilities
screen.