Chapter 13—Drive Troubleshooting Using a Global Spare Drive
August 2017 User Guide—Spectra T50e Library
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IfalloftheGlobalSparedrivesassignedtothepartitionareinusebythe
MLMPostScanprocess,youmustpausePostScantomakeaGlobalSpare
driveavailable,asdescribedinPausethePostScanProcessonpage254.
Storage Management Software Guidelines Keepinmindthefollowing
storagemanagementsoftwareguidelineswhenusingaGlobalSpare.
BackupExec™softwarerunningonaWindowsserver—Aftersparing
orunsparingadrive,youmustrestarttheBackupExecDeviceand
MediaServiceforthesoftwaretofunctionproperlywiththespared
drive.
Generalguidelines—Inafewrarecases,yourbackupmayfailifa
cartridgeisloadedintoanyoftheotherdrivesinthepartitionatthe
sametimethatthelibraryisintheprocessofactivatingaGlobalSpare
driveforuse(asdescribedinthissection).Mostapplicationsretrythe
backupoperation,butsomefailit.Ifyourbackup operationfails,wait
forthelibrarytocompletetheGlobalSpareactivationandretrythe
backup.
User Privilege Requirements Onlyauserwithsuperuseroradministrator
privilegescanactivateorreclaimaGlobalSparedrive.
Use the Global Spare Drive
FollowthesestepstouseaGlobalSparedriveasatemporaryreplacement
forafaileddrive.
1. Ifnecessary,useyourstoragemanagementsoftwaretostopany
attemptstoreadfromorwritetothefaileddrive.Refertoyourstorage
managementsoftwaredocumentationforinstructions.
2. Logintothelibraryasauserwithsuperuseroradministrator
privileges.
3. Ifthefaileddrivecontainsacartridge,useyourstoragemanagement
softwaretomovethecartridgebacktoitsstoragelocation.
Ifyoucannotuseyourstoragemanagementsoftware,thenmovethe
cartridgeasdescribedin
MoveCartridgesWithinaPartitionon
page219.
Note: ContinuewiththeGlobalSpareprocessevenifyouareunableto
movethecartridgefromthedrive.