Spectra T50e - Page 399

Chapter 13—Drive Troubleshooting Retrieving a Drive Trace or Drive Dump File
August 2017 User Guide—Spectra T50e Library
396
3. ClickDrive Traces.TheDriveTracesscreendisplays.
4. Selectwhatyouwanttodowiththedrivetracefile.
5. ClickNext.ThesecondDriveTracesscreendisplays.
6. Selectthedrivesfromwhichyouwanttogeneratetraces.Thedrive
tracefilecontainsasubdirectoryforeachdrive.
7. ClickGo.Thewizardgeneratesthetracesandsavesorsendsthedrive
tracefileasselected.
Figure 266 The Drive Traces screen.
Option Description
Mail results to Sendsthedrivetracefiletoapreviouslyconfiguredemailrecipient.Usethe
drop‐downlisttoselecttherecipientforthetracefile.
Onlypreviouslyconfiguredemailrecipientsarelisted.Tosendtheemailwith
theattachedtracefiletosomeonewhoisnotlisted,exittheutility,configure
thatpersonasanemailrecipient(see
ConfigureMailUsersonpage104),and
thenrunthe utilityagain.
Note: Donotusethedefaultautosupport@spectralogic.comemailrecipient.
SpectraLogicdoesnotsaveemaileddrivetracefilesunlesstheyarespecifi cally
requestedfortroubleshooting.
Save results to USB SavesthedrivetracefiletotheUSBdeviceconnectedtotheLCM.
Note: ThisoptionisonlyavailableifyouconnectedaUSBdevicetooneofthe
USBportsontheLCMbeforeaccessingtheUtilitiesscreen.
Save results to local
drive
Downloadsthedrivetracefiletoyourlocalcomputer.Useyourwebbrowsers
downloadfeaturestoopenorsavethefile.
Note: Thisoptionisonlyavailableifyouareaccessingthelibrarythroughthe
BlueScalewebinterface.
Figure 267 The second Drive Traces screen.