Spectra T50e - Use the Global Spare Drive

Chapter 13—Drive Troubleshooting Retrieving a Drive Trace or Drive Dump File
August 2017 User Guide—Spectra T50e Library
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9. ClickNext.TheDestinationsscreendisplays.
10. Ifyouwanttosavetheoutputfromtheutility,usethecheckboxeson
theDestinationscreentoselectthelocation;otherwiseskiptoStep11.
11. ClickRuntoretrievethedumpfilefromtheselecteddrive.
Whenthedumpissaved,theUtilityResultsscreendisplays,showing
thattheutilityransuccessfully.
Figure 271 Select the destination for the output of the
Retrieve Drive Dump utility.
Option Description
Send results to Mail
User
Asanattachmenttoanemailsenttothespecifiedmailrecipient.Usethedrop‐
downlisttoselecttherecipientforthereportfile.
Onlypreviouslyconfiguredmailrecipientsarelisted.Tosendtheemailwith
theattachedtracefiletosomeonewhoisnotlisted,exittheutility,configure
thatpersonasamailuser(see
ConfigureMailUsersonpage104),andthenrun
theutilityagain.
Note: Donotselectautosupport@spectralogic.comasarecipientunless
SpectraLogicTechnicalSupportspecificallyinstructsyoutosendtheutility
resultstothem.SpectraLogicdoesnotsaveemailedfilesunlesstheyare
specificallyrequestedfortroubleshooting.
Save results to USB
key
ToaUSBdeviceconnectedtotheUSBportontheLCM.
Note: ThisoptionisonlyavailableifyouconnectedaUSBdevicetooneofthe
USBportsontheLCMportbeforeclickingDrive Traces.
Important
Do not use the drive from which you are retrieving the trace file for any other
purpose while the utility runs.