3-14 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Jam at Tray 3 (Feeder 2 Jam)
Paper fed from Tray 3 did not reach the Registration Sensor on time.
Applicable Chain Link
■ Chain Link 072-100: Jam at Tray 3
Initial Actions
■ Try picking paper from a different tray.
■ Check the paper path for obstructions or debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Regi Sensor, PL3.2.30
■ Regi Sensor Harness, PL3.2.37
■ MCU Board, PL9.1.20
■ Right Side Harness, PL10.1.15
■ Optional 550-Sheet Feeder, PL12.1.1
■ Tray 3 Feed Clutch, PL12.1.6
■ Optional Feeder Assy., PL12.1.8
■ Optional Feeder Harness, PL12.2.3
■ Tray 3 Turn Roll, PL12.3.4
■ Tray 3 Feed Roll, PL12.3.29
■ “Map 2 - Laser Unit, Feeder Assembly”
on page 10-10
■ “Map 4 - LVPS and MCU Boards” on
page 10-12
■ “Map 6 - Optional 550-Sheet Feeder” on
page 10-14
■ “Tray 1 (MPT) and Registration” on
page 10-23
■ “Optional 550-Sheet Feeder Wiring
Diagram” on page 10-39
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper condition.
2.Is the paper damaged?
Replace the
paper.
Go to step 2.
2 1. Check the paper setting.
2.Does the paper in use match with
the paper settings on the printer’s
Control Panel?
Go to step 3. Correct the
paper settings
using the
printer’s Control
Panel.
Go to step 3.
3 Does the error still occur? Go to step 4. Complete.
4 1. Reseat the paper tray.
2.Does the error still occur?
Go to step 5. Complete.