3-66 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Print Cartridge CRUM ID Error (Yellow/Magenta/Cyan/Black)
The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge
is installed.
Applicable Chain Link
■ Chain Link 093-960: Non-Xerox Toner, Invalid Yellow
■ Chain Link 093-961: Non-Xerox Toner, Invalid Magenta
■ Chain Link 093-962: Non-Xerox Toner, Invalid Cyan
■ Chain Link 093-926: Non-Xerox Toner, Invalid Black
■ Chain Link 191-700: Non-Xerox Toner
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge (Y/M/C/K),
PL5.1.18-21
■ MCU Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly
installed?
Go to step 3. Reinstall the
Print Cartridge
(
page 8-10).
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 1. Reseat the Print Cartridge
(page 8-10).
2.Does the error still occur?
Go to step 4. Complete.
4 1. Replace the Print Cartridge
(page 8-10).
2.Does the error still occur?
Replace the
MCU Board
(
page 8-86).
Complete.