3-66 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Print Cartridge CRUM ID Error (Yellow/Magenta/Cyan/Black)
The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge
is installed.
Applicable Chain Link
â– Chain Link 093-960: Non-Xerox Toner, Invalid Yellow
â– Chain Link 093-961: Non-Xerox Toner, Invalid Magenta
â– Chain Link 093-962: Non-Xerox Toner, Invalid Cyan
â– Chain Link 093-926: Non-Xerox Toner, Invalid Black
â– Chain Link 191-700: Non-Xerox Toner
Initial Actions
â– Check the Print Cartridge life using CentreWare IS.
â– Cycle printer power.
â– If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Print Cartridge (Y/M/C/K),
PL5.1.18-21
â– MCU Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly
installed?
Go to step 3. Reinstall the
Print Cartridge
(
page 8-10).
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 1. Reseat the Print Cartridge
(page 8-10).
2.Does the error still occur?
Go to step 4. Complete.
4 1. Replace the Print Cartridge
(page 8-10).
2.Does the error still occur?
Replace the
MCU Board
(
page 8-86).
Complete.