Phaser 6280 Color Laser Printer Service Manual 3-63
Error Messages and Codes
Print Cartridge CRUM Error (Yellow/Magenta/Cyan/Black)
The Print Cartridge CRUM communication is detected.
Applicable Chain Link
■ Chain Link 093-950: Yellow CRU CRUM Error
■ Chain Link 093-951: Magenta CRU CRUM Error
■ Chain Link 093-952: Cyan CRU CRUM Error
■ Chain Link 093-925: Black CRU CRUM Error
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ CRUM Connector, PL5.1.3
■ Print Cartridge (Y/M/C/K),
PL5.1.18-21
■ MCU Board, PL9.1.20
■ CRUM Harness, PL10.1.13
■ “Map 2 - Laser Unit, Feeder Assembly”
on page 10-10
■ “Map 4 - LVPS and MCU Boards” on
page 10-12
■ “Developer” on page 10-33
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly
installed?
Go to step 3. Reseat the Print
Cartridge
(
page 8-10).
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 1. Check the CRUM Connector for
correct installation.
2.Is the connector securely
connected?
Go to step 4. Reseat the
CRUM
Connector
(
page 8-52).
Go to step 4.