5-54 Phaser 6280 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Unfused Image
The toner image is not completely fused to the paper. The image easily rubs
off.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Notes Example Print
■ Print Cartridge (C/M/Y/K),
PL5.1.18-21)
■ Fuser Assembly, PL6.1.10
■ MCU Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper condition.
2.Is the paper dry, recommended
type, and loaded in the correct
position?
Go to step 2. Replace the
paper.
2 1. Check the Print Cartridge (C/M/Y/K)
for damages.
2.Is the Print Cartridge damaged?
Go to step 3. Replace the
Print Cartridge
(page 8-10).
3 1. Check the Fuser Assembly for
correct installation. Reseat the Fuser
Assembly (page 8-11).
2.Does the image quality improve?
Complete. Go to step 4.
Unfused Image