3-54 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Fuser CRUM ID Error
The Fuser CRUM ID error is detected. The Fuser CRUM ID read by the
sensor is different from the one that was recorded.
The Fuser may be hot. Turn the printer power Off and allow at least 5
minutes for the Fuser to cool before removing the Fuser.
Applicable Chain Link
■ Chain Link 010-359: IOT Fuser CRUM ID Error
Initial Actions
■ Ensure that the Fuser latches are fully locked.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL6.1.10
■ MCU Board, PL9.1.20
■ “Map 1 - Electrical and Drive” on
page 10-9
■ “Map 4 - LVPS and MCU Boards” on
page 10-12
■ “Fuser” on page 10-35
Troubleshooting Procedure
Step Actions and Questions Yes No
1 1. Check the Fuser for correct installation.
2.Is the Fuser correctly installed?
Go to step 3. Reseat the
Fuser
(
page 8-11).
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 1. Replace the Fuser (page 8-11).
2.Does the error still occur?
Replace the
MCU Board
(
page 8-86).
Complete.
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