3-88 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Load Tray 3 (No Suitable Paper)
The type or size of paper mismatched or Tray 3 is empty.
Applicable Chain Link
■ Chain Link 024-960: Load Tray 3
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.1.20
■ Right Side Harness, PL10.1.15
■ Tray 3 Feeder Harness, PL12.2.3
■ Optional Feeder Board, PL12.2.6
■ C2 Chute Harness, PL12.2.7
■ Tray 3 Feeder Assy., PL12.3.1
■ No Paper Sensor, PL12.3.14
■ No Paper Actuator, PL12.3.25
■ C2 No Paper Harness, PL12.3.30
■ Tray 3, PL12.4.1
■ “Map 2 - Laser Unit, Feeder Assembly”
on page 10-10
■ “Map 4 - LVPS and MCU Boards” on
page 10-12
■ “Map 6 - Optional 550-Sheet Feeder” on
page 10-14
■ “Optional 550-Sheet Feeder Wiring
Diagram” on page 10-39
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper size.
2.Does the paper size meet
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1. Check the paper size setting.
2.Does the paper match with the
settings in the Control Panel?
Go to step 3. Correct the
paper settings
in the Control
Panel.
Go to step 3.
3 Check the paper type.
■ Paper in the tray
■ Paper type setting in the Control
Panel
■ Paper type of the printing job
Go to step 4. Correct the
paper type
setting in the
Control Panel.
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