5-26 Phaser 6280 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Blank Print (No Print)
The entire image area is blank.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Laser Unit, PL5.1.2
â– Dispenser Assy., PL5.1.12
â– Print Cartridge (C/M/Y/K),
PL5.1.18-21
â– MCU Board, PL9.1.20
â– Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the Print Cartridge (C/M/Y/K)
for damages.
2.Is the Print Cartridge damaged?
Go to step 2. Replace the
Print Cartridge
(page 8-10).
2 1. Check the paper condition.
2.Is the paper dry, recommended
type, and loaded in the correct
position?
Go to step 3. Replace the
paper.
3 1.Perform Test Print (Cyan 20%,
Magenta 20%, Yellow 20%, and
Black 20%): Service Mode > Test
Print.
2.Does the image quality improve?
Complete. Go to step 4.
4 1. Check the Transfer Unit for correct
installation. Reseat the Transfer Unit
(page 8-8).
2.Does the image quality improve?
Complete. Go to step 5.
Blank Print