Phaser 6280 Color Laser Printer Service Manual 3-101
Error Messages and Codes
Auditron Error
An error has occurred because the user’s account settings did not match with
administration’s information, a user with only black and white mode print
attempted to print in color mode, or the user attempted to print more copies
than the print count limit.
Applicable Chain Link
â– Chain Link 016-757: Auditron - Invalid User
â– Chain Link 016-758: Auditron - Disabled Function
â– Chain Link 016-759: Auditron - Reached Limit
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Image Process Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the printer’s Print Auditron
configuration.
â– Access the CWIS page -
<ipaddress>frameprinter.htm
â– Click Edit User Accout
â– Click Edit
â– Verify the user configuration
information
2.Is the user configuration
information correct?
Replace the
Image
Processor Board
(
page 8-87).
Enter the
correct user
configuration
information.