Phaser 6280 Color Laser Printer Service Manual 3-101
Error Messages and Codes
Auditron Error
An error has occurred because the user’s account settings did not match with
administration’s information, a user with only black and white mode print
attempted to print in color mode, or the user attempted to print more copies
than the print count limit.
Applicable Chain Link
■ Chain Link 016-757: Auditron - Invalid User
■ Chain Link 016-758: Auditron - Disabled Function
■ Chain Link 016-759: Auditron - Reached Limit
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Process Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the printer’s Print Auditron
configuration.
■ Access the CWIS page -
<ipaddress>frameprinter.htm
■ Click Edit User Accout
■ Click Edit
■ Verify the user configuration
information
2.Is the user configuration
information correct?
Replace the
Image
Processor Board
(
page 8-87).
Enter the
correct user
configuration
information.
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