Phaser 6280 Color Laser Printer Service Manual 5-51
Print-Quality Troubleshooting
Damaged Paper
Paper comes out from the printer wrinkled, folded, or worn-out.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Notes Example Print
■ MPT Retard (Separator) Roll,
PL2.1.7
■ Tray 2 Retard Roll, PL2.2.17
■ MPT Feed Roll, PL3.1.10
■ Feeder Assembly, PL3.2.1
■ Feed Roll, PL3.2.53
■ Fuser Assembly, PL5.1.10
■ Duplex Unit, PL11.1.1
■ Tray 3 Feed Roll (Nudger Roll),
PL12.3.29
■ Tray 3 Retard Roll, PL12.5.17
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper condition.
2.Is the paper dry, recommended
type, and loaded in the correct
position?
Go to step 2. Replace the
paper.
2 1. Check the Front Cover Latch. Open
and close the Front Cover.
2.Does the error still occur?
Go to step 3. Complete.
3 1. Check the Transfer Unit for correct
installation. Reseat the Transfer Unit
(page 8-8).
2.Does the error still occur?
Go to step 4. Complete.