5-52 Phaser 6280 Color Laser Printer Service Manual
Print-Quality Troubleshooting
4 1. Check the Print Cartridge (C/M/Y/K)
for correct installation. Reseat the
Print Cartridge (page 8-10).
2.Does the error still occur?
Go to step 5. Complete.
5 1. Check the Fuser Assembly for
correct installation. Reseat the Fuser
Assembly (page 8-11).
2.Does the error still occur?
Go to step 6. Complete.
6 Was the damaged paper fed from Tray
1 (MPT)?
Go to step 7. Go to step 11.
7 1. Check the paper for correct
placement. Reseat the paper in Tray
1 (MPT).
2.Does the error still occur?
Go to step 8. Complete.
8 1. Check the Tray 1 (MPT) Side Guides.
Reseat the Side Guides.
2.Does the error still occur?
Go to step 9. Complete.
9 1. Check the paper path.
2.Are there any debris on the paper
path?
Remove the
debris.
Go to step 10.
10 1. Replace the Tray 1 (MPT) Feed Roll
(page 8-34).
2.Does the error still occur?
Replace the Tray
1 (MPT) Retard
Roller Assembly
(page 8-26).
Complete.
11 1. Replace the Feeder Assembly
(page 8-36).
2.Does the error still occur?
Go to step 12. Complete.
12 Was the damaged paper fed from the
Duplex Unit?
Go to step 13. Go to step 15.
13 1. Check the Duplex Unit for correct
installation. Reseat the Duplex Unit
(page 8-99).
2.Does the error still occur?
Go to step 14. Complete.
14 1. Check the paper path.
2.Are there any debris on the paper
path?
Remove the
debris.
Replace the
Duplex Unit
(page 8-99).
15 1. Check the paper tray for correct
installation. Reseat the tray.
2.Does the error still occur?
Go to step 16. Complete.
16 1. Check the paper for correct
placement. Reseat the paper.
2.Does the error still occur?
Go to step 17. Complete.
17 1. Check the paper tray Side Guides.
Reseat the tray Side Guides.
2.Does the error still occur?
Go to step 18. Complete.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No