5-24 Phaser 6280 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Light or Undertone Print
The overall image density is too light in all colors.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Transfer Unit, PL4.1.1
■ Laser Unit, PL5.1.2
■ Dispenser Assy., PL5.1.12
■ HVPS, PL5.1.17
■ Print Cartridge (C/M/Y/K),
PL5.1.18-21
■ MCU Board, PL9.1.20
■ Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the Print Cartridge (C/M/Y/K)
for damages.
2.Is the Print Cartridge damaged?
Go to step 2. Replace the
Print Cartridge
(page 8-10).
2 1. Check the paper condition.
2.Is the paper dry, recommended
type, and loaded in the correct
position?
Go to step 3. Replace the
paper.
3 1.Perform Test Print (Cyan 20%,
Magenta 20%, Yellow 20%, and
Black 20%): Service Mode > Test
Print.
2.Check the Print Cartridge (C/M/Y/K).
3.Is there a faint toner?
Go to step 4. Complete.