Xerox Phaser 6280 - Multiple Feed

3-92 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Multiple Feed
Multiple sheets of paper are fed concurrently.
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MPT Separator Roll, PL2.1.7
■ Retard Roll, PL2.2.17
■ MPT Feed Roll, PL3.1.10
■ Feed Roll, PL3.2.53
■ Feeder Unit, PL3.2.1
■ Feed Roll, PL12.3.29
■ Retard Roll (Separator), PL12.5.17
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper feeding.
2.Does multiple feed occur?
Go to step 2. Go to step 3.
2 1. Check the paper. Replace the paper.
2.Does multiple feed still occur?
Replace the
following parts:
■ MPT Retard
Roll (page 8-26)
■ MPT Feed Roll
(page 8-34)
■ Tray 2 Retard
Roll (page 8-29)
■ Tray 2 Feed
Roll (page 8-47)
■ Tray 3 Feed
Roll
(page 8-110)
■ Tray 3 Retard
Roll
(page 8-111)
Complete.