3-92 Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Multiple Feed
Multiple sheets of paper are fed concurrently.
Initial Actions
â– Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– MPT Separator Roll, PL2.1.7
â– Retard Roll, PL2.2.17
â– MPT Feed Roll, PL3.1.10
â– Feed Roll, PL3.2.53
â– Feeder Unit, PL3.2.1
â– Feed Roll, PL12.3.29
â– Retard Roll (Separator), PL12.5.17
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper feeding.
2.Does multiple feed occur?
Go to step 2. Go to step 3.
2 1. Check the paper. Replace the paper.
2.Does multiple feed still occur?
Replace the
following parts:
â– MPT Retard
Roll (page 8-26)
â– MPT Feed Roll
(page 8-34)
â– Tray 2 Retard
Roll (page 8-29)
â– Tray 2 Feed
Roll (page 8-47)
â– Tray 3 Feed
Roll
(page 8-110)
â– Tray 3 Retard
Roll
(page 8-111)
Complete.