Phaser 6280 Color Laser Printer Service Manual 3-81
Error Messages and Codes
Insert Tray 2 (Tray Missing)
The Tray 2 Size Switch indicates that Tray 2 is not installed.
Applicable Chain Link
■ Chain Link 024-946: Tray Detached
■ Chain Link 077-912: Upper Cassette Detached
Initial Actions
■ Remove the tray and inspect the tray cavity to ensure that it is free of
obstructions or debris.
■ Reinstall the tray and cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 2 Size Switch Assy., PL7.1.18
■ MCU Board, PL9.1.20
■ Right Side Harness, PL10.1.15
■ “Map 2 - Laser Unit, Feeder Assembly”
on page 10-10
■ “Map 4 - LVPS and MCU Boards” on
page 10-12
■ “Feeder” on page 10-27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the tray for correct
installation.
2.Is Tray 2 correctly installed?
Go to step 3. Reseat Tray 2.
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 1. Perform the Tray 2 Paper Size test
(page 4-39): Service Mode >
Engine Diag > Sensor Test > Tray2
Paper Size.
2.Does the switch operate properly?
Complete. Go to step 4.
4 Check the Right Side Harness for
continuity.
1.Disconnect P/J29 from the MCU
Board and P/J291 from the Size
Switch Assembly.
2.Check continuity between P/J29 <=>
P/J291.
Go to step 5. Replace the
Right Side
Harness.
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