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Phaser 6280
Xerox Phaser 6280 Service Manual
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5-50
Phaser 6280 Color Laser Pri
nter Service Manual
Print-Quality Tro
ubleshooting
18
1.
Replace the Feed Roll.
â–
T
ray 2 (page 8-47)
â–
T
ray 3 (page 8-110
)
2.
Does the error still occu
r?
Replace the
Retard Roll.
â–
T
ray 2
(page 8-29)
â–
T
ray 3
(page 8-111)
Complete.
T
roublesh
ooting P
rocedure T
able (cont
inued)
Step
Actio
n and Quest
ions
Y
es
No
423
425
Table of Contents
Default Chapter
3
Service Manual
3
Service Terms
5
Symbols Marked on the Product
6
Power Safety Precautions
7
Electrostatic Discharge Precautions
8
Service Safety Summary
9
General Guidelines
9
Servicing Electrical Components
10
Servicing Mechanical Components
10
Moving the Printer
11
Regulatory Information
12
Manual Organization
14
Table of Contents
17
1 General Information
27
Printer Introduction and Overview
28
Technical Support Information
28
Printer Configurations
29
Parts of the Printer
30
Front and Side Views
30
Rear View
31
Control Panel
32
Printer Options
34
Additional Memory
34
Duplex Unit
34
Hard Disk Drive
35
Optional 550-Sheet Feeder (Tray 3)
36
Maintenance Items
37
Consumables
39
Printer Specifications
40
Memory Specifications
41
Electrical Specifications
41
Print Speed
42
Environmental Specifications
42
Operating Mode
43
First Print Output Time (FPOT)
44
Image Specifications
45
Physical Dimensions and Clearances
46
Mounting Surface Specifications
47
Media and Tray Specifications
49
Controller Functions
51
Job Control
51
ID Print
53
Non-Genuine Mode
54
CRUM Condition for Auto Region Switching
54
Toner Remaining Amount
54
Maintenance Function
55
Diagnostics
55
Information Pages
56
2 Theory of Operation
63
Phaser 6280 Printer Operational Overview
64
Print Process Block Diagram
64
Printing Process
65
Charging
66
Exposure
67
Development
69
Transfer (Drum
71
Cleaning (Print Cartridge)
73
Neutralization
74
Fusing
75
Cleaning
75
Paper Path of the Printer
76
Paper Path Route
76
Paper Path Components
77
Major Assemblies and Functions
78
Tray 2
78
Paper Feeder
83
Tray 1 (MPT) & Registration
85
Fuser
90
Transfer Unit
92
Laser Unit
93
Print Cartridge
95
Main Drive
97
Electrical
99
Duplex Unit
105
Tray 3 - Optional 550-Sheet Feeder
106
Printer Modes
113
Operational Modes
113
Printer Control
114
Paper Size Detection
114
Selective Control on Paper Tray
115
Laser Unit Light Quantity Control
115
Process Control
115
Color Registration Control
118
Fuser Control
119
Drive Transmission
120
Mechanical Components
120
Main Drive Assembly
123
Dispenser Assembly (C) (M) (Y) (K)
129
Front View
130
Paper Handling Drive Assembly
131
Duplex Drive
133
Optional 550-Sheet Feeder Drive
135
3 Error Messages and Codes
137
Introduction
138
Accessing Error History Report
138
Error History Report
138
Servicing Instructions
140
Messages, Chain Link Codes, and Procedures
141
Error Messages Abbreviations
141
Error Message and Chain Link Code Summary
142
Jam Error Procedures
147
Jam at Tray 2 (Feeder 1 Jam)
147
Jam at Tray 3 (Feeder 2 Jam)
150
Jam at Tray 1 (MPT)
156
Jam at Registration Roll
160
Jam at Exit 1/Exit 2
163
Jam at Duplex
166
Jam at Duplex
171
Jam at Registration Roll/Jam at Exit
175
Jam at Tray 2 (Feed Jam)
181
Jam at Duplexer
183
Consumable/Routine Maintenance Procedures
187
Insert Fuser
187
Replace Fuser
189
Fuser CRUM ID Error
190
Fuser Error
191
Ready Fuser Life
193
Print Cartridge Near Life (Yellow/Magenta/Cyan/Black)
194
Check Cartridge (Yellow/Magenta/Cyan/Black)
195
Replace Print Cartridge (Yellow/Magenta/Cyan/Black)
197
Empty Print Cartridge (Yellow/Magenta/Cyan/Black)
198
Print Cartridge CRUM Error (Yellow/Magenta/Cyan/Black)
199
Check Cartridge (Yellow/Magenta/Cyan/Black)
201
Print Cartridge CRUM ID Error (Yellow/Magenta/Cyan/Black)
202
Insert Print Cartridge (Yellow/Cyan/Magenta/Black)
203
Insert Transfer Unit
206
Replace Transfer Unit
208
Transfer Unit CRUM Error
209
Ready Transfer Unit Life
210
Tray and Paper Errors
211
Load Tray 1 (MPT) (Paper Size Mismatch)
211
Load Tray 2 (Paper Mismatch)
213
Load Tray 3 (Paper Mismatch)
215
Insert Tray 2 (Tray Missing)
217
Insert Tray 3 (Tray 3 Missing)
219
Load Tray 1 (MPT) (no Suitable Paper)
220
Load Tray 2 (no Suitable Paper)
222
Load Tray 3 (no Suitable Paper)
224
Open Door a
227
Multiple Feed
228
Configuration, Memory, and Firmware Errors
230
Download Error
230
Control Panel Language Set Unsupported
231
MAC Address Error
232
Out of Memory
233
PDL Error
234
Collate Full
235
Download Error
236
Auditron Error
237
Invalid Job
238
Disk Full
239
Network Error
240
Hard Disk Error
241
MCU Firmware Error
242
MCU Communication Error
244
MCU NVRAM Error
245
Fan Motor Error (Rear)
247
Fan Motor Error (Duplexer)
250
Deve Mode Error
253
Over Heat
255
Main Motor Error
256
Sub Motor Error
258
Tray 2 (PH) Motor Error
260
Optional Feeder Motor Error
262
Laser Error
265
Optional 550-Sheet Feeder Error
266
Duplex Error
268
Door a Open
270
ADC Sensor Error (High Density)
271
ADC Sensor Error (Low Density)
275
Environmental (Humidity) Sensor Error
279
Controller System Error
281
RAM Error
283
NVRAM Error
284
MACPHY Chip Test Error
285
MACPHY Internal Loop Test Error
286
MACPHY External Loop Test Error
287
4 General Troubleshooting
289
Introduction
290
System Startup
290
Power on Self Test (POST)
291
Service Diagnostics
293
Entering Service Diagnostics
293
Using Service Diagnostics
293
Service Diagnostics Control Panel Button Descriptions
293
Service Diagnostics Menu Map
294
Menu Map
294
Printer Components
296
Motors, Clutches, Solenoids, Lamps
296
Sensors
297
Duplex Components
298
Clutch, Fan, Motor, Sensor
298
Service Diagnostics Tests
299
Service Diagnostic Tests and Utilities
299
Sensor Tests
315
Motor Tests
329
Control Panel Troubleshooting
353
Printer Does Not Come to a "Ready" State
353
Control Panel LED Is On, Control Panel Display Is Blank
353
Engine Test Print
354
Inoperable Printer Troubleshooting
355
Engine Power-Up Sequence
355
Printer Continually Displays Warming up
355
Printer Continually Displays Insert Print Cartridge
356
AC Power Supply Troubleshooting
358
DC Power Supply Troubleshooting
359
LVPS Overcurrent Protection Circuit
359
LVPS Overvoltage Protection Circuit
359
Lvps
359
+24 VDC Interlock Switch
361
Abnormal and Electrical Noise
362
Abnormal Noise When Power Is Turned on
362
Abnormal Noise During Printing
365
Electrical Noise
368
AC Noise
369
Operating System and Application Problems
371
Windows 2000, Windows XP, Windows Server Troubleshooting
371
Verify Settings
371
Verify Driver Installation
371
Macintosh Troubleshooting (Mac os 10.3 and Higher)
372
UNIX / Linux
373
5 Print-Quality Troubleshooting
375
Print-Quality Problems Overview
376
Defects Associated with Specific Printer Components
376
Checklist before Troubleshooting Print-Quality
378
Checking the Printer Condition
378
Checklist
379
Test Prints
383
No Image IOT
383
Pattern IOT
384
Grid 2 ESS
384
Cyan 20% ESS
385
Magenta 20% ESS
385
Yellow 20% ESS
386
Black 20% ESS
386
Cmy 20% Ess
387
Gradation ESS
387
Toner Pallet Check
388
Contamination Check
389
Print-Quality Specifications
391
Environmental Condition
391
Quality Paper
391
Paper Condition
391
Printer Condition
391
Specifications
392
Print-Quality Troubleshooting
396
Print-Quality Defect Definitions
396
Repeating Defect Measurement
397
Light or Undertone Print
398
Blank Print (no Print)
400
Black Print
402
Vertical Blank Lines
404
Horizontal Band, Voids, or Streaks
406
Vertical Stripes
408
Horizontal Stripes
410
Partial Band
413
Random Spots
415
Repeating Bands, Lines, Marks, or Spots
417
Residual Image or Ghosting
418
Background Contamination
420
Skew
422
Damaged Paper
425
Unfused Image
428
Color Registration
430
6 Adjustments and Calibrations
433
Adjustments
434
Color Registration
434
Printing the Color Registration Correction Chart
434
Enabling/Disabling Automatic Color Registration
435
Adjusting Color Registration
435
Calibrations
437
Initializing Print Meter
437
Initializing NVM (NVRAM)
437
Parameter Setting
438
7 Cleaning and Maintenance
441
Service Maintenance Procedure
442
Recommended Tools
442
Cleaning
442
Cleaning the Print Cartridge
443
Cleaning the ADC Sensor
444
Maintenance
446
RIP (Repair, Inspect, and Prevent) Procedure
446
8 Service Parts Disassembly
447
Overview
448
Standard Orientation of the Printer
449
Preparation
450
Notations in the Disassembly Text
451
Fastener Types
452
Maintenance Items and Consumables
454
Transfer Unit (PL4.1.1)
454
Print Cartridge (C/M/Y/K) (PL5.1.18-21)
456
Fuser (PL6.1.10)
457
Covers
458
Rear Cover (PL1.1.4)
458
Right Side Cover (PL1.1.6)
459
Left Side Cover (PL1.1.7)
460
Top Cover (PL1.1.1)
461
Front Cover Assembly (PL1.2.1)
462
Tray 2 Cover (PL1.1.5)
464
Extender Cover (PL1.1.9)
465
Front Latch (PL1.2.4)
466
Control Panel Wiring Harness (PL1.2.15)
467
Control Panel (PL1.2.16)
469
Tray 1 (MPT) Cover (PL1.2.24)
470
Paper Tray
472
Tray 1 (MPT) Retard Roller Assembly (PL2.1.3)
472
Bottom Plate (PL2.1.20)
473
Tray 1 (MPT) no Paper Actuator (PL2.1.26)
474
Tray 2 Retard Roll (PL2.2.17)
475
Paper Feeder
476
Tray 1 (MPT) Feed Solenoid (PL3.1.3, PL3.1.99)
476
Tray 1 (MPT) Roll (PL3.1.8)
478
Tray 1 (MPT) Feed Roll (PL3.1.10, PL 3.1.99)
480
Tray 1 (MPT) no Paper Sensor (PL3.1.15)
481
Tray 2 Feeder Assembly (PL3.2.1)
482
Registration Clutch (PL3.2.23)
486
Feed Clutch (PL3.2.24)
487
Turn Clutch (PL3.2.25)
488
Registration Sensor (PL3.2.30)
489
No Paper Sensor (PL3.2.30)
491
Turn Roll Assembly (PL3.2.32)
492
Tray 2 Feed Roll (PL3.2.53)
493
Nudger Assembly (PL3.2.59)
494
Xerographics
496
Laser Unit (PL5.1.2)
496
CRUM Connector (PL5.1.3)
498
Print Cartridge Sensor Assembly (Black/Cyan/Magenta/Yellow) (PL5.1.4)
500
Print Cartridge Sensor (PL5.1.8)
501
Dispenser Assembly (C/M/Y/K) (PL5.1.12)
502
BIAS Assembly (PL5.1.13)
504
LED Assembly (PL5.1.15)
506
Hvps (Pl5.1.17)
507
Exit Chute
509
Exit out Chute (PL6.1.1)
509
Duplex Gate Chute (PL6.1.13)
510
Frame
511
Left Link (PL7.1.3)
511
Right Link (PL7.1.13)
513
Tray 2 Size Switch Assembly (PL7.1.18)
515
Drive
516
Main Drive Assembly (PL8.1.2)
516
PH Drive Assembly (PL8.1.7)
519
K Drive Assembly (PL8.1.10)
522
Electrical
525
Interlock Assembly Harness (PL9.1.3)
525
Lvps (Pl9.1.4)
526
Main Fan (PL9.1.10)
528
Power Switch (AC in Harness Assembly) (PL9.1.16)
529
Humidity Sensor (PL9.1.19)
531
MCU Board (PL9.1.20)
532
Image Processor Board (PL9.1.27)
533
Memory Card (PL9.1.30)
537
LVPS Assembly (PL9.1.40)
538
MCU Board Shield (PL9.1.42)
540
Image Processor Board Shield Assembly (PL9.1.45)
542
Hard Drive Assembly (PL9.47)
544
Duplex Unit
545
Duplex Unit (PL11.1.1)
545
Optional 550-Sheet Feeder
546
Optional 550-Sheet Feeder (PL12.1.1)
546
Tray 3 Left Cover (PL12.1.2)
547
Tray 3 Cover (PL12.1.4)
548
Tray 3 Turn Clutch (PL12.1.5)
549
Tray 3 Feed Clutch (PL12.1.6)
550
Tray 3 Right Cover (PL12.1.7)
551
Tray 3 Size Switch (PL12.2.5)
552
Tray 3 Feeder Assembly (PL12.1.8, PL12.3.1)
553
Tray 3 no Paper Sensor (PL12.3.14)
555
Tray 3 Feed Roll (PL12.3.29)
556
Tray 3 Retard Roll (PL12.5.17)
557
9 Parts List
559
Serial Number Format
560
Using the Parts List
563
Print Engine Parts
564
Parts List 1.1 Covers (1 of 2)
564
Parts List 1.2 Covers (2 of 2)
566
Parts List 2.1 Tray 2 (1 of 2)
568
Parts List 2.2 Tray 2 (2 of 2)
570
Parts List 3.1 Paper Feeder (1 of 2)
572
Parts List 3.2 Paper Feeder (2 of 2)
574
Parts List 4.1 Transfer Unit
577
Parts List 5.1 Xerographics
578
Parts List 6.1 Fuser & Exit
580
Parts List 7.1 Frame
582
Parts List 8.1 Drive
584
Parts List 9.1 Electrical
586
Parts List 10.1 Wiring Harness
589
Options
591
Parts List 11.1 Duplex
591
Parts List 12.1 Optional-550 Sheet Feeder - Tray 3 (1 of 5)
593
Parts List 12.2 Optional 550-Sheet Feeder - Tray 3 (2 of 5)
595
Parts List 12.3 Optional 550-Sheet Feeder - Tray 3 (3 of 5)
597
Parts List 12.4 Optional 550-Sheet Feeder - Tray 3 (4 of 5)
599
Parts List 12.5 Optional 550-Sheet Feeder - Tray 3 (5 of 5)
601
Xerox Supplies and Accessories
603
Service Kits
605
Plug/Jack Diagrams and Designators
608
Print Engine Plug/Jack Designators
609
Duplex Plug/Jack Designators
612
Optional Feeder Plug/Jack Designators
613
Plug/Jack Locators
614
Map 1 - Electrical and Drive
615
Map 2 - Laser Unit, Feeder Assembly
616
Map 3 - Image Processor Board and Dispenser
617
Map 4 - LVPS and MCU Boards
618
Map 5 - Duplex Unit
619
Map 6 - Optional 550-Sheet Feeder
620
Notations Used in the Wiring Diagrams
621
Print Engine Wiring Diagrams
624
Wiring Diagrams Configurations
624
DC Power Supply
624
Tray 1 (MPT) and Registration
624
Laser Unit
624
Xerographic
624
High Voltage
624
Feeder
633
Laser Unit
635
High Voltage
638
Developer
639
Fuser
641
Controller
643
Optional 550-Sheet Feeder Wiring Diagram
645
Duplex Wiring Diagram
647
Phaser 6280 Menu Map
650
Firmware Update
651
Boot Controller Update
651
Firmware Controller Update
652
Firmware MCU Update
653
Telnet
654
Printer Chain Link Codes
655
Acronyms and Abbreviations
656
Other manuals for Xerox Phaser 6280
User Guide
158 pages
Menu Guide
1 page
Brochure & Specs
4 pages
Quick Use Guide
6 pages
5
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Xerox Phaser 6280 Specifications
General
Brand
Xerox
Model
Phaser 6280
Category
Printer
Language
English
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