Configuring the WebEx Node 364
Configuring the WebEx Node Using a USB Memory Stick as a Backup 364
Configuring the WebEx Node Using a USB Memory Stick as a Backup 368
Configuring the WebEx Node from the Bootflash 372
Configuring the WebEx Node from the Bootflash 376
Configuration Examples 380
CHAPTER 23
Troubleshooting the Cisco WebEx Node for the ASR 1000 Series Aggregation Services
Routers 381
General Troubleshooting Information 381
Interpreting Console Error and System Messages 381
Using show Commands 382
show Commands to Display Cisco WebEx Node SPA Status 382
show Commands to Display Cisco WebEx Node SPA IDPROM 382
show Command to Display Cisco WebEx Node SPA Service Engine Status 382
show Command to Display Cisco WebEx Node SPA FPD version 383
show Command to Display Cisco WebEx Node SPA Error Messages on the RP Console
383
Accessing the SIP and SPA Consoles for Troubleshooting 383
Accessing the SIP Console 384
Accessing the Cisco WebEx Node SPA Console 384
Prerequisites 384
Opening the Cisco WebEx Node SPA Console 384
Listing the Available Cisco WebEx SPA Console Commands 385
Exiting the Cisco WebEx Node SPA Console 385
Handling TraceBack and Core Dump Files on the Cisco WebEx Node SPA 385
Collecting Core Dump Files for the Cisco WebEx Node SPA 386
Collecting Traceback Information for the Cisco WebEx Node SPA 387
Performing Basic Troubleshooting 389
Troubleshooting Booting Failures 389
Troubleshooting Longer Booting Times in the Cisco WebEx Node SPA 389
Troubleshooting the Cisco WebEx Node SPA in an Out-of-Service State 391
Troubleshooting Hardware Failures 392
Troubleshooting Service Engine Application Status Errors 393
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS XE
Everest 16.5
OL-14127-17 xix
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