2. Loosen the 2 top nuts (if needed), then proceed to screw the top set screws with an Allen key until both
bearings of the latch are in contact with the spindle surface.
3. Tighten the top nut and the lateral screws to x the position.
NOTE: Screwing the set screws is easy until the spindle is reached. Do not over tighten the set screws;
when the spindle is reached, please proceed to tighten the top nuts instead.
Print length issues
The print is shorter than expected
Some substrates naturally contract when they are printed on and cured, this can mean the total length of the
print is shorter than expected. If this is the case, you can expand the length of the print from the RIP, which
will compensate for the contraction of the substrate. Alternatively, change to a less thermal-dependent
substrate to reduce the contraction.
How to achieve better consistency between jobs of the same length
The printer has been designed to maximize consistency in the length of the printed substrate. However, there
are external variables that can contribute to variability: substrate variations and enviromental conditions.
1. Select a substrate which is less susceptible to expansion when being printed on. Most paper-based
substrates have a tendency to expand.
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If you need to print on a substrate susceptible to expansion:
310 Chapter 9 Troubleshoot substrate issues ENWW
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