The collector occasionally fails to work correctly
The collector may fail to work correctly if its optical sensor is dirty or blocked by some obstacle.
The collector winds in the wrong direction
1. Check that the winding direction is set correctly in the Internal Print Server.
2. Check that there is no obstacle blocking the collector's optical sensor.
The substrate is detached or winds around the collector in the wrong direction
Here are some possible explanations.
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The winding direction has been set wrongly.
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The collector has been loaded wrongly.
There is skew or telescoping on the collector
This may happen if the substrate was not properly aligned when attaching it to the collector core. You are
recommended to follow the loading instructions; in particular, align the substrate well.
TIP: If you have a lot of substrate lying on the ground after printing in roll-to-free-fall mode, and you want
to attach it to the core, you are recommended to choose a core that is the same width as the substrate, so
that a good length of substrate can be aligned around the core before you attach it.
If you cannot resolve the problem satisfactorily, you are recommended to use the roll-to-roll conguration
instead, which has better winding performance.
The substrate has jammed on the collector
Here are some possible explanations.
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Too much substrate on the collector. The maximum diameter of the output roll is 300 mm (11.8 in) for
the recommended outwards winding, or 200 mm (7.9 in) for inwards winding.
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The substrate is misaligned.
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The loop shaper is the wrong length.
Slitter poor cutting quality
If the in-line slitters do not cut the substrate properly, the main reasons could be:
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Unsupported substrate: look for a compatible blade if using unsupported substrates.
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Blade worn out: use the other side of the cutter blade or replace it by removing the lateral blue screw
that xes it.
For use with the in-line-slitters, provided with the printer are standard slotted 2.25 inch (57mm) x 0.75 inch
(19mm) blades, with a thickness of up to 0.025 inches (0.6mm). Dierent blade coating or nishing can aect
cut performance and blade life duration. Based on the specic application; please take this into account when
replacing blades.
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The slitter is not properly adjusted: check if the slitter is properly installed, that it is in contact with the
diverter wheels, and that the blade reaches the paper. Check on the images below for the correct
position, and adjust the blade's position accordingly if necessary.
312 Chapter 9 Troubleshoot substrate issues ENWW