Lexmark C78x User Manual

Diagnostic information 2-7
5061
Service error code and paper jam message table
Error codes and paper jam messages
Error code Action
User attendance messages
1xx service errors
100.01 ITU Error ITU belt track direction problem—go to “100.01 ITU error service check” on
page 2-14.
100.02 ITU Error ITU belt tracking problem—go to “100.02 ITU error service check” on page 2-17.
100.xx (.03
through.99)
Replace the ITU assembly. See “ITU assembly removal” on page 4-49.
106.xx Printhead
Error
Cyan printhead error.
Check for the correct installation of all the cables to the system board assembly and
to the printhead assembly: JCY1, and JMMC1 on the system board. See “System
board” on page 5-7. If the cables are connected correctly to the system board and
to the printhead assembly, go to “Printhead diagnostics” on page 3-1.
Note: Do not adjust or replace any printhead before performing checks in
“Printhead diagnostics” on page 3-1.
107.xx Printhead
Error
Magenta printhead error
Check for the correct installation of all the cables to the system board assembly and
to the printhead assembly: JMMM1 and JMK1 on the system board. See “System
board” on page 5-7. If the cables are connected correctly to the system board and
to the printhead assembly, go to “Printhead diagnostics” on page 3-1.
Note: Do not adjust or replace any printhead before performing checks in
“Printhead diagnostics” on page 3-1.
108.xx Printhead
Error
Yellow printhead error
Check for the correct installation of all the cables to the system board assembly and
to the printhead assembly: JMMY1 and JMMC1 on the system board. See “System
board” on page 5-7. If the cables are connected correctly to the system board and
to the printhead assembly, go to “Printhead diagnostics” on page 3-1.
Note: Do not adjust or replace any printhead before performing checks in
“Printhead diagnostics” on page 3-1.
109.xx Printhead
Error
Black printhead error
Check for the correct installation of all the cables to the system board assembly and
to the printhead assembly: JMK1 and JMMK1 on the system board. See “System
board” on page 5-7. If the cables are connected correctly to the system board and
to the printhead assembly, go to “Printhead diagnostics” on page 3-1.
Note: Do not adjust or replace any printhead before performing checks in
“Printhead diagnostics” on page 3-1.
122.01 Fuser Error Fuser error—go to “122.01 error code service check” on page 2-18.
122.02 Fuser Error Fuser over temperature—go to “122.02 error code service check” on page 2-19.
122.03 Fuser Error Fuser open thermistor—go to “122.03 error code service check” on page 2-19.
122.04 Fuser Error Fuser cold—go to “122.04 error code service check” on page 2-20.
122.05 Fuser Error Fuser does not raise temperature quickly enough or raises temperature too quickly—
go to “122.05 and 122.06 error code service check” on page 2-21.

Lexmark C78x Specifications

General

Brand	Lexmark
Model	C78x
Category	Printer
Language	English