Diagnostic information 2-27
5061
152.xx error code service check
Cyan cartridge drive assembly
This error indicates that the cyan cartridge drive motor has failed to lock, has lost lock, or the signature button
could not be read.
153.xx error code service check
Yellow cartridge drive assembly
This error indicates that the yellow cartridge drive motor has failed to lock, has lost lock, or the signature button
could not be read.
Step Actions and questions Yes No
1 Check the cyan cartridge drive motor cable connection
to J19 on the system board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly.
2
Check the cyan cartridge drive motor cable connection
to the cyan cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly.
3
Check continuity of the cyan cartridge drive motor
cable.
Is there continuity?
Go to step 4 Replace the cyan
cartridge
assembly cable.
4
Replace the cyan cartridge drive assembly.
Does this fix the problem?
Problem resolved Go to step 5
5
Replace the system board. See “System board
removal” on page 4-90
Does this fix the problem?
Problem resolved Contact your next
level of support.
Step Actions and questions Yes No
1 Check the yellow cartridge drive motor cable
connection to J15 on the system board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly.
2
Check the yellow cartridge drive motor cable
connection to the yellow cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly.
3
Check continuity of the yellow cartridge drive motor
cable.
Is there continuity?
Go to step 4 Replace the
yellow cartridge
assembly cable.
4
Replace the yellow cartridge drive assembly.
Does this fix the problem?
Problem resolved Go to step 5
5
Replace the system board. See “System board
removal” on page 4-90.
Does this fix the problem?
Problem resolved Contact your next
level of support.
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