Lexmark C78x User Manual

Diagnostic information 2-39
5061
242.xx paper jam service check
For second installed tray/option.
500-sheet drawer option
Media does not reach the pass thru sensor.
7
Make sure the pass thru sensor is correctly connected
to the Tray x system board.
Is the sensor cable connected correctly?
Replace the
FRUs in the
following order:
1. Pass thru
sensor
assembly.
2. Electronics/
size sensing
assembly
with system
board.
Install the cable
correctly.
8
Check the autocompensator cable for correct
installation to Tray x system board.
Is the cable connected correctly?
Replace the
option, or replace
the following
parts in the order
until the error is
cleared:
• Autocompen-
sator pick
assembly.
See “Auto-
compensa-
tor pick
assembly
removal” on
page 4-27.
•Tray x system
board.
Install the cable
correctly.
Step Actions and questions Yes No
1 Is Tray 2 a HCIT 2000-sheet option? Go to “HCIT” on
page 2-41
Go to step 2
2
Make sure the media installed in the tray meets
specifications.
Does the media meet specifications?
Go to step 3 Inform the
customer that
media loaded in
Tray x does not
meet media
specifications.
3
Make sure the media is loaded correctly. Make sure
the side and back restraints are located and seated
properly.
Is the media loaded correctly?
Go to step 4 Load the media
correctly.
Step Actions and questions Yes No

Lexmark C78x Specifications

General

Brand	Lexmark
Model	C78x
Category	Printer
Language	English