2-26 Service Manual
5061
150.xx error code service check
Black cartridge drive assembly
This error indicates the black cartridge drive motor has failed to lock, has lost lock, or signature button could not
be read.
151.xx error code service check
Magenta cartridge drive assembly
This error indicates that the magenta cartridge drive motor has failed to lock, has lost lock, or the signature
button could not be read.
Step Actions and questions Yes No
1 Check the black cartridge drive motor cable connection
to J16 on the system board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly.
2
Check the black cartridge drive motor cable connection
to the black cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly.
3
Check continuity of the black cartridge drive motor
cable.
Is there continuity?
Go to step 4 Replace the
black cartridge
assembly cable.
4
Replace the black cartridge drive assembly.
Does this fix the problem?
Problem resolved Go to step 5
5
Replace the system board. See “System board
removal” on page 4-90.
Does this fix the problem?
Problem resolved Contact your next
level of support.
Step Actions and questions Yes No
1 Check the magenta cartridge drive motor cable
connection to J19 on the system board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly
2
Check the magenta cartridge drive motor cable
connection to the magenta cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly
3
Check continuity of the magenta cartridge drive motor
cable.
Is there continuity?
Go to step 4 Replace the
magenta
cartridge
assembly cable.
4
Replace the magenta cartridge drive assembly.
Does this fix the problem?
Problem resolved Go to step 5
5
Replace the system board. See “System board
removal” on page 4-90.
Does this fix the problem?
Problem resolved Contact your next
level of support.
To Next Page
Loading...
Need help?
General
