2-10 Service Manual
5061
200.72 Paper Jam
Clear Paper Path
Registration motor error— replace the registration motor. See “Registration motor
removal” on page 4-84.
If this does not fix the problem, replace the system board. See “System board
removal” on page 4-90.
200.75 Paper Jam
Clear Paper Path
Registration motor error— replace the registration motor. See “Registration motor
removal” on page 4-84.
If this does not fix the problem, replace the system board. See “System board
removal” on page 4-90.
200.92 Paper Jam
Clear Paper Path
Narrow media detected when banner length media is specified. Narrow banner
media is not supported.
200.93 Paper Jam
Clear Paper Path
Media has jammed at or before the fuser sensor. Open the printer lower right or
center door to access the jammed media.
If removing the jammed media does not fix the problem, go to “200.93 paper jam
service check” on page 2-33.
200.96 Paper Jam
Clear Paper Path
Neither S2 nor narrow media sensor broke within the timeout period. This message
indicates that a paper jam has occurred at or near the printer input sensor. Open the
printers left door (Paper Jam Removal Door) to access the jammed media.
If removing the jammed media does not fix the problem, go to “200.96 paper jam
service check” on page 2-35.
201.xx Paper Jam
Clear Paper Path
Media has jammed at the fuser. Open the printer right door to access the jam area.
If removing the jammed media does not fix the problem, go to “201.xx and 202.xx
paper jam service check” on page 2-35.
202.xx Paper Jam
Clear Paper Path
Media has jammed at the fuser. Open the printer right door to access the jam area.
If removing the jammed media does not fix the problem, go to “201.xx and 202.xx
paper jam service check” on page 2-35.
230.xx Paper Jam
Clear Paper Path
Paper has most likely jammed in the duplex option. Remove the duplex tray to
access the jam.
If removing the jammed media does not fix the problem, go to “230.xx paper jam
service check” on page 2-37.
241.xx Paper Jam
Clear Paper Path
Paper is jammed in the primary paper tray (tray 1). Remove the paper tray to access
the jam. If removing the jammed media does not fix the problem, go to “241.xx
paper jam service check” on page 2-38.
242.xx Paper Jam
Clear Paper Path
Tray 2—this paper jam message can apply to the 500-sheet Option Tray, envelope
option, special media option, or HCIT option, depending on the configuration of the
printer.
If removing the jammed media does not fix the problem, go to “242.xx paper jam
service check” on page 2-39.
243.xx Paper Jam
Clear Paper Path
Tray 3—this paper jam message can apply to the 500-sheet Option Tray, envelope
option, special media option, or HCIT option, depending on the configuration of the
printer.
If removing the jammed media does not fix the problem, go to “243.xx paper jam
service check” on page 2-43.
244.xx Paper Jam
Clear Paper Path
Tray 4—this paper jam message can apply to the 500-sheet Option Tray, envelope
option, special media option, and HCIT option, depending on the configuration of the
printer.
If removing the jammed media does not fix the problem, go to “244.xx paper jam
service check” on page 2-48.
Error codes and paper jam messages (continued)
Error code Action