Foreword
ReportingSafetyDefects
U.S.RegisteredVehicles
Ifyoubelievethatyourvehiclehasadefectthatcouldcausea
crashorcouldcauseinjuryordeath,youshouldimmediately
informtheNationalHighwayTrafcSafetyAdministration
(NHTSA)inadditiontonotifyingNavistar,Inc.T onotifyNavistar
seethecontactinformationlistedinthefrontofthemanual.
IfNHTSAreceivessimilarcomplaints,itmayopenan
investigationand,ifitndsthatasafetydefectexistsinagroupof
vehicles,itmayorderarecallandremedycampaign.However,
NHTSAcannotbecomeinvolvedinindividualproblemsbetween
youandyourdealer,orNavistar.
TocontactNHTSA,youmayeithercalltheVehicleSafety
Hotlinetoll-freeat1-888-327-4236(TTY:1-800-424-9153);go
tohttp://www.safercar.gov;orwriteto:Administrator,NHTSA,
400SeventhStreet,SW.,Washington,DC20590.Youcan
alsoobtainotherinformationaboutmotorvehiclesafetyfrom
http://www.safercar.gov.
CanadianRegisteredVehicles
Ifyoubelievethatyourvehiclehasadefectthatcouldcause
acrashorcouldcauseinjuryordeath,youshouldimmediately
contactNavistarCanadaULCandthenTransportCanada.
TocontactNavistarCanadaULC,youmayeithercall
theRegionalServiceManager(CanadianSalesRegion)
905-332-3323orwriteto:NavistarCanada,5500NorthService
Road,Box5337,Burlington,OntarioL7L5H7.
TocontactTransportCanada,DefectInvestigationsandRecalls,
youmaycall1-800-333-0510orwriteto:TransportCanada,
ASFAD,PlacedeVilleTowerC,330SparksStreet,Ottawa,
OntarioK1A0N5.
SafetyRecalls,EmissionRecalls,andAuthorized
FieldChanges
SafetyRecalls,EmissionRecalls,andAuthorizedFieldChanges
areeldcampaignswhereownersarenotiedofmodications
thatmayinvolvetheirvehicle.Ifyoureceivesuchnotication,
PLEASEFOLLOWALLINSTRUCTIONSPROVIDEDINTHE
CUSTOMERLETTER.IfyourvehicleispartofaSafetyRecall
campaign,therecallserviceproceduremustbecompletedto
ensuresafeoperationofyourvehicle.Asavehicleowner,you
mustprovideInternationaldealerswithaddresscorrectionsand
changestoensurethatyoureceiveallnotications.Pleaseverify
thatyourlocaldealerhasyourcorrectaddress.Dealerswill
alsohavearecordofanyoutstandingcampaignsthataffectyour
vehicle.
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