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Hint: If the Serial number doesn’t appear automatically, and you can’t find it on your unit,
you can obtain it from the registration webpage mentioned in the next section, or by calling
Customer Support Desk (open seven days a week).
You can register and obtain your registration code online (directly from TriCaster or
from another system connected to the Internet) or by telephone.
Hint: For later convenience, record the registration code for your TriCaster on the sticker
provided for the purpose inside the front access panel of the system.
3.3.1 ONLINE REGISTRATION
If you have connected your TriCaster to the Internet, simply click the button under
Step 2 in the registration dialog. This will take you to the Registration page
(http://register.newtek.com) on NewTek’s website, where you will find further
directions.
Hint: More information on connecting TriCaster to a network can be found in Section 3.16
and Chapter 16, Network Inputs.
Otherwise, you can visit the registration webpage from another system with Internet
access. In either case, after registering on the website, enter the resulting registration
code into the field provided in the Registration dialog.
3.3.2 REGISTERING BY TELEPHONE
NewTek’s Customer Support center can also handle registration requests by
telephone, if that is more convenient (when opportunity permits, you should still visit
the website as discussed above to gain access to software updates).
Please have your Product ID (from the Registration dialog mentioned earlier) handy
when you call. The phone numbers for Customer Support follow:
Telephone:
(US) 1-800-862-7837
(Outside US) +1-210-370-8452
(Europe) +33 (0) 557-262-262
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