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General Instrument Setup

R&S

FSW

713User Manual 1173.9411.02 ─ 43

Create R&S Support Information................................................................................ 713

Save Device Footprint.................................................................................................713

Create R&S Support Information

Creates a *.zip file with important support information. The *.zip file contains the sys-

tem configuration information ("Device Footprint"), the current eeprom data and a

screenshot of the screen display.

This data is stored to the C:\R_S\INSTR\USER directory on the instrument.

The file name consists of the unique device ID and the current date and time of the file

creation.

If you contact the Rohde & Schwarz support to get help for a certain problem, send

these files to the support in order to identify and solve the problem faster.

Remote command:

DIAGnostic:SERVice:SINFo? on page 1309

Save Device Footprint

Creates an *.xml file with information on installed hardware, software, image and

FPGA versions. The *.xml file is stored under

C:\Program Files (x86)\Rohde-Schwarz\FSW\<version>\devicedata\

xml\ on the instrument. It is also included in the service ZIP file (see "Create R&S

Support Information" on page 713).

Remote command:

SYSTem:DFPRint? on page 1303

Service Functions

R&S FSW Series User Manual

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