Phaser 6180 Color Laser Printer Service Manual 3-35
Error Messages and Codes
Fuser CRUM ID Error
The Fuser CRUM ID error is detected.
arn
ng
The Fuser may be hot. Turn the printer power Off and allow at least 5 
minutes for the Fuser to cool before removing the Fuser.
Applicable Chain Link
■ Chain Link 010-359: Fuser CRUM Error
Initial Actions
■ Ensure that the Fuser latches are fully locked.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL6.1.10
■ MCU Board, PL9.1.20
■ “Map 1 - Electrical and Drive” on 
page 10-10
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Fuser” on page 10-46
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Fuser for correct installation. Go to step 3. Reseat the 
Fuser. Go to 
step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Replace the Fuser (page 8-10). Does the 
error still occur?
Replace the 
MCU Board 
(page 8-87).
Complete.