Phaser 6180 Color Laser Printer Service Manual 5-47
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination 
appears as a very light gray dusting.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Notes Example Print
■ Transfer Unit, PL4.1.1
■ Print Cartridge (C/M/Y/K),
PL5.1.18-21
■ MCU Board, PL9.1.20
■ Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the print-quality. Print a page 
including color photograph. 
If not possible, perform Test Print 
(Cyan 20%, Magenta 20%, Yellow 
20%): Service Mode > Test Print.
Does the image quality improve?
Complete. Go to step 2.
2 Check the Print Cartridge (C/M/Y/K) 
for damages. Is the Print Cartridge 
damaged?
Go to step 3. Replace the 
Print Cartridge 
(page 8-9).
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