Xerox Phaser 6180 - Print Cartridge CRUM ID Error (Yellow;Magenta;Cyan;Black)

3-46 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Print Cartridge CRUM ID Error (Yellow/Magenta/Cyan/Black)
The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge
is installed.
Applicable Chain Link
■ Chain Link 093-960: Non-Xerox Toner, Invalid Yellow
■ Chain Link 093-961: Non-Xerox Toner, Invalid Magenta
■ Chain Link 093-962: Non-Xerox Toner, Invalid Cyan
■ Chain Link 093-926: Non-Xerox Toner, Invalid Black
■ Chain Link 191-700: Non-Xerox Toner
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge (Y/M/C/K),
PL5.1.18-21
■ MCU Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Print Cartridge for correct
installation. Is the Print Cartridge
correctly installed?
Go to step 3. Reinstall the
Print Cartridge.
2 Does the error still occur? Go to step 3. Complete.
3 Reseat the Print Cartridge. Does the
error still occur?
Go to step 4. Complete.
4 Replace the Print Cartridge (page 8-9).
Does the error still occur?
Replace the
MCU Board
(page 8-87).
Complete.