Xerox Phaser 6180 - Multiple Feed

3-68 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Multiple Feed
Multiple sheets of paper are fed concurrently.
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Retard Roll (Separator), PL2.1.7
■ MPT Feed Roll, PL3.1.10
■ Turn Roll, PL3.2.32
■ Feed Roll, PL3.2.53
■ Retard Roll, PL2.2.17
■ Retard Roll, PL12.1.9
■ Retard Roll (Nudger), PL12.3.10
■ Metal Regi Roll (PL3.2.6)
■ Rubber Regi Roll (PL3.2.7)
■ Feeder Unit, PL3.2.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper feeding. Does
multiple feed occur?
Go to step 2. Go to step 3.
2 Check the paper. Replace the paper.
Does multiple feed still occur?
Replace the
following parts:
■ MPT Feed Roll
(page 8-39)
■ Tray 2 Feed
Roll (page 8-49
■ Tray 3 Feed
Roll (page 8-104
■ Tray 2 Retard
Roll (page 8-33)
■ Tray 3 Retard
Roll
(page 8-109)
Complete.
3 Check the paper. Replace the paper.
Does multiple feed still occur?
Replace the
Feeder.
■ Tray 1/2
(page 8-43)
Tray 3
(page 8-102)
Complete.