4-78 Phaser 6180 Color Laser Printer Service Manual
General Troubleshooting
Electrical Noise
There is a variable pitch sound coming from the printer. Electrical noise can 
be either noise in the electrical lines or static in electromagnetic 
communications.
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ HVPS, PL5.1.17
■ Transfer Unit, PL4.1.1
■ Print Cartridge (C/M/Y/K),
PL5.1.18-21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check external noise.
1. Are there other electrical appliances 
within 3 meters from the printer?
2. Turn the electrical appliances Off or 
relocate the printer at least 6 meters away 
from other electrical appliances.
3. Does the error still occur? 
Go to step 2. Complete.
2 Check the AC ground. Is the AC power 
supply outlet wired and grounded 
appropriately?
Go to step 3. Request the 
client to fix 
the AC power 
supply outlet.
3 Reseat the Print Cartridges and Transfer 
Unit. Does the electrical noise still occur?
Go to step 4. Complete.
4 Check the Print Cartridges for stains or 
debris. Are the Print Cartridges dirty?
Clean the 
Print 
Cartridges.
Reseat the 
HVPS.