3-36 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Fuser Error
The Fuser temperature regulation has failed.
arn
ng
The Fuser may be hot. Turn the printer power Off and allow at least 5 
minutes for the Fuser to cool before removing the Fuser.
Applicable Chain Link
■ Chain Link 010-397: Fuser Error
Initial Actions
■ Ensure that the Fuser latches are fully locked.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting References
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL6.1.10
■ Fuser Harness, PL6.1.11
■ Top LV Harness, PL10.1.16
■ LVPS, PL9.1.4
■ MCU Board, PL9.1.20
■ “Map 1 - Electrical and Drive” on 
page 10-10
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Fuser” on page 10-46
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Fuser for correct installation. Go to step 2. Reseat the 
Fuser. Go to 
step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Check the wiring harness connectors P/J17, 
P/J171, P/J47, P/J501, and P/J14. Are the 
connectors securely connected?
Go to step 4. Reconnect 
the 
connectors.
4 Check the Fuser Harness for continuity.
1. Disconnect P/J17 and P/J171.
2. Check continuity between P/J17 <=> P/
J171.
Go to step 5. Replace the 
Fuser 
Harness.