3-102 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Controller System Error
The printer controller has detected error.
Applicable Chain Link
■ Chain Link 116-310: Font ROM Error (Main)
■ Chain Link 116-311: Font ROM Error (Option)
■ Chain Link 116-314: MAC Address Error
■ Chain Link 116-315: RAM Error (On Board RAM W/R Check Fail)
■ Chain Link 116-317: Controller Error (ROM Check Fail) (Main)
■ Chain Link 116-323: NVRAM Error (NVRAM1 W/R Check Fail)
■ Chain Link 116-324: Controller Error (Illegal Exception)
■ Chain Link 116-326: NVRAM Error (NVRAM2 W/R Check Fail)
■ Chain Link 116-327: Controller Error (Instruction Cache Error)
■ Chain Link 116-328: Controller Error (Data Cache Error)
■ Chain Link 116-343: ASIC Error (ASIC Fail)
■ Chain Link 116-390: NVRAM Error (NVRAM1 Size and ID Check Fail)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Image Processor Board for 
correct installation. Is the Image 
Processor Board correctly installed?
Go to step 2. Reseat the 
Image 
Processor 
Board.
2 Does the error still occur? Replace the 
Image 
Processor Board 
(page 8-89).
Complete.