3-92 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Optional Feeder Motor Error
The Optional Feeder Motor has failed.
Applicable Chain Link
■ Chain Link 072-216: Option Feeder Motor Fail
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.1.20
■ Feeder Kit, PL3.2.1
■ Feed Roll, PL12.1.9
■ Retard Roll, PL12.3.10
■ Right Side Harness, PL10.1.15
■ Tray 3 Feeder Drive, PL12.2.10
■ C2 Motor Harness, PL12.2.9
■ Feeder Unit Harness, PL12.2.3
■ Tray 3 Feeder Board, PL12.2.6
■ Optional 550-Sheet Feeder, PL12.1.1
■ “Map 2 - Laser Unit” on page 10-11
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Map 6 - Optional 550-Sheet Feeder” on 
page 10-15
■ “Optional 550-Sheet Feeder Wiring 
Diagram” on page 10-50
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the paper tray for correct 
installation. Is the tray correctly 
installed?
Go to step 3. Reseat the 
paper tray. Go 
to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Check the Feed Rollers and Retard 
Rollers for rotation. Do the Rollers 
rotate smoothly?
Go to step 4. Replace the 
defective 
Roller(s).
4 Check the wiring harness connectors 
P/J422, P/J4221, and P/J4222 
between the Tray 3 Feeder Board and 
the Tray 3 Feeder Drive.
Go to step 5. Reconnect the 
connectors. Go 
to step 4.
5 Perform the Tray 3 Feed Motor test 
(page 4-45): Service Mode > Engine 
Diag > Motor Test > Tray 3 Feed 
Motor.
Replace the 
MCU Board 
(page 8-87).
Go to step 6.