Phaser 6180 Color Laser Printer Service Manual 5-45
Print-Quality Troubleshooting
Residual Image or Ghosting
There are faint, ghostly images appearing on the page. The images may be 
either from a previous page or from the page currently being printed.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
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Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Notes Example Print
■ Transfer Unit, PL4.1.1
■ Print Cartridge (C/M/Y/K),
PL5.1.18-21
■ Fuser, PL6.1.10
■ MCU Board, PL9.1.20
■ Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the printing usage. Did the user 
print the same image at a large 
volume?
Go to step 2. Go to step 3.
2 Print a page including color 
photograph. If not possible, 
perform Test Print (Cyan 20%, 
Magenta 20%, Yellow 20%): Service 
Mode > Test Print.
Does the image quality improve?
Complete. Go to step 3.
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