Phaser 6180 Color Laser Printer Service Manual 3-13
Error Messages and Codes
Jam at Tray 3 (Feeder 2 Jam)
Paper fed from Tray 3 did not reach the Registration Sensor on time.
Applicable Chain Link
■ Chain Link 072-100: Jam at Tray 3
Initial Actions
■ Try picking paper from a different tray.
■ Check the paper path for obstructions or debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.1.20
■ Right Side Harness, PL10.1.15
■ C2 Chute Harness, PL12.2.7
■ C2 Turn Harness, PL12.2.8
■ Optional Feeder, PL12.1.8
■ Optional 550-Sheet Feeder, PL12.1.1
■ Optional Feeder Harness, PL12.2.3
■ Roll Assy Feed (Feed Roll), PL12.1.9
■ “Map 2 - Laser Unit” on page 10-11
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Map 6 - Optional 550-Sheet Feeder” on 
page 10-15
■ “Main Drive” on page 10-34
■ “Optional 550-Sheet Feeder Wiring 
Diagram” on page 10-50
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the paper condition. Is the 
paper damaged?
Replace the 
paper.
Go to step 2.
2 Check the paper setting. Does the 
paper in use match with the paper 
settings on the Control Panel?
Go to step 3. Correct the 
paper settings 
on the Control 
Panel. Go to 
step 3.
3 Does the error still occur? Go to step 4. Complete.
4 Reseat the paper tray. Does the error 
still occur?
Go to step 5. Complete.