3-84 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Main Motor Error
The Main Motor has failed.
Applicable Chain Link
■ Chain Link 042-325: Main Motor Error
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.1.20
■ Right Side Harness, PL10.1.15
■ Main Drive, PL8.1.2
■ “Map 1 - Electrical and Drive” on 
page 10-10
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Main Drive” on page 10-34
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the Transfer Unit, Fuser, and 
Black Print Cartridge for correct 
installation.
Are the parts seated correctly?
Go to step 3. Reseat the 
Transfer Unit, 
Fuser, and Black 
Print Cartridge. 
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Check the wiring harness connectors 
P/J21 and P/J211 between the MCU 
Board and the Main Drive. Are the 
connectors securely connected?
Go to step 5. Reconnect the 
connectors. Go 
to step 4.
4 Does the error still occur? Go to step 5. Complete.
5 Perform the Main Motor test 
(page 4-40): Service Mode > Engine 
Diag > Motor Test > Main Motor. 
During the test, close the Front Cover. 
Does the Motor operate properly?
Replace the 
MCU Board 
(page 8-87).
Go to step 6.
6 Check the Main Drive for correct 
installation. Is the Main Drive securely 
installed?
Go to step 7. Reseat the Main 
Drive. Go to 
step 7.
7 Does the error still occur? Go to step 8. Complete.