3-32 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Consumable/Routine Maintenance Procedures
Insert Fuser
The printer does not detect the presence of the Fuser.
arn
ng
The Fuser may be hot. Turn the printer power Off and allow at least 5 
minutes for the Fuser to cool before removing the Fuser.
Applicable Chain Link
■ Chain Link 010-317: Insert Fuser
Initial Actions
■ Ensure that the Fuser latches are fully locked.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Fuser, PL6.1.10
■ MCU Board, PL9.1.20
■ Fuser Harness, PL6.1.11
■ “Map 1 - Electrical and Drive” on 
page 10-10
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Fuser” on page 10-46
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the Fuser for correct installation. Go to step 3. Reseat the 
Fuser. Go to 
step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Check the wiring harness connectors P/J17 
and P/J171 between the MCU Board and 
the Fuser. Are the connectors securely 
connected?
Go to step 4. Reconnect 
the 
connectors. 
Go to step 4.
4 Check the Fuser Harness for continuity.
1. Disconnect P/J17 and P/J171.
2. Check continuity between P/J17 <=> P/
J171. 
Go to step 5. Replace the 
Fuser 
Harness.