3-90 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Tray 2 Motor Error
The Tray 2 Motor has failed.
Applicable Chain Link
■ Chain Link 077-343: Tray 2 Motor Error
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board, PL9.1.20
■ Feeder Kit, PL3.2.1
■ Right Side Harness, PL10.1.15
■ Drive Assembly, PL8.1.7
■ “Map 1 - Electrical and Drive” on 
page 10-10
■ “Map 4 - LVPS and MCU Board” on 
page 10-13
■ “Tray 1 (MPT) and Registration” on 
page 10-32
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Check the Rubber Registration Roller 
for rotation. Does the Roller rotate 
smoothly?
Go to step 2. Replace the 
Feeder 
(page 8-43).
2 Check the wiring harness connectors 
P/J25 and P/J251 between the MCU 
Board and the Drive Assembly. Are the 
connectors securely connected?
Go to step 3. Reconnect the 
connectors. Go 
to step 3.
3 Perform the Tray 2 Motor test 
(page 4-42): Service Mode > Engine 
Diag > Motor Test > Tray 2 Motor.
During the test, close the Front Cover. 
Does the Motor operate properly?
Replace the 
MCU Board 
(page 8-87).
Go to step 4.
4 Check the Drive Assembly for correct 
installation. Is the Drive Assembly 
correctly installed?
Go to step 5. Reseat the 
Drive Assembly. 
Go to step 5.
5 Does the error still occur? Go to step 6. Complete.