Phaser 6180 Color Laser Printer Service Manual 3-103
Error Messages and Codes
RAM Error
The printer controller has detected RAM error.
Applicable Chain Link
■ Chain Link 116-316: RAM Error (DIM Slot RAM W/R Check Fail)
■ Chain Link 116-320: RAM Error (DIMM Slot RAM Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.27
■ Memory Card (Option), PL9.1.30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Verify RAM is compatible with the 
printer. If RAM was recently installed, 
it may not be compatible. Is RAM 
compatible?
Go to step 2. Replace the 
Memory Card.
2 Check the Memory Card for correct 
installation. Is the Memory Card 
correctly installed?
Go to step 3. Complete.
3 Replace the Memory Card. Does the 
error still occur?
Replace the 
Image 
Processor Board 
(page 8-89).
Complete.