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Xerox Phaser 6180 - Print Cartridge CRUM Error (Yellow;Magenta;Cyan;Black)

Xerox Phaser 6180
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3-44 Phaser 6180 Color Laser Printer Service Manual
Error Messages and Codes
Print Cartridge CRUM Error (Yellow/Magenta/Cyan/Black)
The Print Cartridge CRUM communication is detected.
Applicable Chain Link
Chain Link 093-950: Yellow CRUM Error
Chain Link 093-951: Magenta CRUM Error
Chain Link 093-952: Cyan CRUM Error
Chain Link 093-925: Black CRUM Error
Initial Actions
Check the Print Cartridge life using CentreWare IS.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Print Cartridge (Y/M/C/K),
PL5.1.18-21
CRUM Connector, PL5.1.3
CRUM Harness, PL10.1.13
MCU Board, PL9.1.20
“Map 2 - Laser Unit” on page 10-11
“Map 4 - LVPS and MCU Board” on
page 10-13
“Developer” on page 10-44
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Print Cartridge for correct
installation. Is the Print Cartridge
correctly installed?
Go to step 3. Reseat the Print
Cartridge. Go to
step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Check the CRUM Connector for
correct installation. Is the connector
securely connected?
Go to step 4. Reseat the
CRUM
Connector. Go
to step 4.

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